Facility Team member

  • Guest Services
  • Amsterdam, Netherlands

Facility Team member

Job description

Our Mobile team supports our Guest Service department. We are looking for a new mobile team member to join our Guest Service department in Amsterdam! We need a multitasker in the evenings and weekends to take up small tasks and assignments, being the connection between our Guest Service team and our guests. Are you a friendly person with a can-do mentality? Do you like to meet people from all over the world? If this sounds like you, keep reading…

This is what you’ll be doing

  • Collaborating with our Facility team and the Guest Service department, to ensure our in-house guests have the best experience in our apartments.
  • Travel through Amsterdam on an e-bike or scooter to facilitate requests
  • Execute technical tasks and monitor our properties across Amsterdam
  • Support Guest Service team with daily tasks as needed
  • Be open to the variety of daily tasks, every shift will be different!

Job requirements

About you

  • A warm and friendly attitude.
  • Available to work during evenings and weekends.
  • Quick to adapt and flexible to changes.
  • Responsible, organized and able to work independently.
  • Proactive and solution oriented.
  • Knowledgeable and enthusiastic about Amsterdam.

Awesome to have

  • You are native or fluent in English, other languages are a plus.
  • Living in Amsterdam or nearby area.
  • A scooter license.
  • Hospitality background is a plus, but not a must!

What’s in it for you

YAYS is fast growing and you have the chance to become a part of this exciting journey. Your role offers a lot of great opportunities to grow with us. We like to do fun things together and plan team activities, like our summer and Christmas parties. Next to that, as a team member at YAYS, you will enjoy:

  • 50% discount for stays with YAYS in Europe.
  • 25% discount for friends and family.
  • Ability to bring your own personality to the YAYS team and concept.
  • Room for reflection, personal development and growth.
  • Working in a dynamic, motivated and international team.
  • Lots of freedom to make an impact.

Who we are
YAYS Group is a leading serviced apartment operator in Europe which currently manages 16 distinct properties across Amsterdam, The Hague, Antwerp, and Paris. The Group’s award-winning lifestyle brand platform includes YAYS (fully serviced aparthotels) and by YAYS (self-serviced/ boutique apartments). YAYS Group connects travellers with the essence of Europe’s neighbourhoods within hundreds of spacious and stylish apartments offering home comforts. With exciting projects in the pipeline, we have a strong ambition to grow in the fragmented, under-represented European serviced apartment market. Our mission is to provide each guest with a unique experience and to ensure they feel at home. We strive to achieve the same experience for our employees.

Our people make YAYS a great place to work. We love working together and learning from each other. We value an inclusive culture where everyone can be themselves at work. Looking for a nice place to work where you really feel at home?